Research Portfolio

Care & Everyday Participation:
Community Governance Design
in Pujiang County
2024-2025, Chengdu, Sichuan
Chengdu City Government, China. Funded: approx. €43,000
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Between 2024 and 2025, we worked with social workers and community staff in Pujiang County, Chengdu, to explore how participatory design can support community governance. Through the Lakeside Conversations and the Community Growth Wall, we developed infrastructures that embedded care and everyday participation into local practices. These interventions sustained resident-led actions beyond the design team’s presence and informed the county’s policy decision to expand the model to 16 sites.

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2022-2025, Guangdong Provincial Taxation Bureau, China
Funded: approx. €38,000
Co-Designing Age-Friendly Digital Public Services 

In 2022, we initiated a collaborative redesign of digital social security services with government agencies, developers, and older adults, aiming to enhance accessibility and inclusion. The resulting age-friendly version has since benefited nearly 500,000 users. Building on this pilot, we contributed to the drafting of Guangdong’s first provincial design standard for age-friendly digital services (DB44/T 2678—2025), officially released in 2025, which institutionalizes user experience principles at the policy level.

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2022 - 2024, Mayu Island, Shantou, Guangdong
Funded: approx. €13,000
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In 2022, we worked with residents, students, and local authorities on Mayu Island to explore new approaches to sustainable tourism and cultural preservation. Using ethnographic research, collaborative mapping, and co-design workshops, the project culminated in the Masu dérive exhibition and informed a published paper in Island Studies Journal (2025).

Linking island's past and future
with Culture Resonance:
Social Innovation Design on Mayu
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Rural revitalization plan of
Ecui Village

2021
 

This is a rural planning and design project with 'urban- rural linkage" as the starting point. After conducting field research for three months, we propose a development system that includes nature education and active ageing to change the dilemma of local labour loss and ageing. The core is taking advantage of the unique value of the village and attracting more people to experience and live here.

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Applying design thinking and process to cross-departmental collaboration

2020
 

The program is designed to help schools collaborate across departments to address the complexities of various situations. The project's core concept was to provide a foundational framework for cross-departmental collaboration. They can be flexibly adapted based on the framework according to needs. Specific outputs include an online platform, workshops, and design toolkits to support their information gathering, analysis, and decision-making.

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Smooth retail service for university students and faculty

2019
 

Cooperating with the Choaren Pokphand group, we designed a campus market suitable for the college community. Based on the needs and patterns of students. We invented the entire system for the market, including the logistics system, supermarket layout, commodity strategy, etc.

In 2018, the supermarket "Minishop" was built to provide an efficient and smooth experience for 40,000 teachers and students of Shantou University.

Ruiqi Yao

rqyao@stu.edu.cn

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Shantou University

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